Websites, business systems, and practical IT support

Professional online. Connected behind the scenes.

Phylia helps small businesses look credible, organize customer inquiries, and keep everyday technology dependable.

Joanna Ross, founder of Phylia Consulting
Joanna RossFounder, Phylia Consulting

Meet Joanna

Practical help, without the agency runaround.

I’m Joanna Ross, founder of Phylia Consulting. I work directly with small-business owners to build websites, organize customer inquiries, and solve the technical problems that slow daily work down.

I completed the Computer Programmer Analyst program and a one-year Wireless Networking program with a security specialization at George Brown College. I have worked in technical support roles for years and hold active JNCIA and CWNA certifications.

You work directly with me from the first conversation through launch and support.

What We Help With

Clear services for small businesses that need things to work.

Projects can start with a website, a specific technology problem, or a connected system that brings several pieces together.

Illustration of a polished custom business website

Custom Business Websites

Professional, responsive websites designed around your services, customers, brand, and goals rather than a generic template.

One-page sites, business websites, portfolios, galleries, redesigns, and landing pages.

Illustration of a structured form flowing into an organized dashboard

Forms and Business Systems

Contact, quote, intake, and request forms connected to email, notifications, databases, dashboards, or a lightweight CRM.

Built to collect the right information and send it where it needs to go.

Illustration of a network switch, Wi-Fi access point, and business phone

Networks, Wi-Fi, and Voice

Small-business network setup, Wi-Fi planning and troubleshooting, business phone and voice-system setup, and provider coordination.

Practical support for reliable connectivity and day-to-day communications.

Illustration of a protected website with maintenance and support tools

Website Care and Technical Support

Website updates, domains, DNS, business email, Cloudflare, forms, integrations, troubleshooting, documentation, and related IT help.

Focused support without requiring a full managed-IT contract.

Service area: On-site support is available in Mount Forest and surrounding communities. Website, systems, provider coordination, and many troubleshooting projects can also be completed remotely.

How It Works

A clear process from business needs to a working solution.

The project is scoped around what you need now, with room to add integrations, support, or improvements later.

1

Define the goal

We identify what needs to work, what you already have, and what the finished result should accomplish.

2

Build and connect

We create or configure the website, form, workflow, network, Wi-Fi, voice, or related system.

3

Test and hand over

We test the full setup, complete revisions within the agreed scope, launch or install it, and document what you need to know.

Selected Projects

Real websites built for real small businesses.

Each project is designed around the business, its customers, and the practical information people need before they call or request a quote.

Homepage of the Welcan Machine Shop website

Welcan Machine Shop

Challenge
Make a broad range of industrial capabilities easier for prospective customers to understand.
Approach
Organize services, equipment, parts, and repair work around the questions buyers ask before requesting a quote.
Outcome
Visitors can assess fit quickly and move into a focused service-quote workflow.
Custom designMobile optimizedQuote workflowSEO foundation
Visit the live website
Homepage of the Karol's Decor Home Staging website

Karol’s Decor

Challenge
Present staging services, pricing, qualifications, and portfolio work in one credible destination.
Approach
Build a warm, polished experience with clear service paths, local relevance, and prominent quote actions.
Outcome
Homeowners and realtors can understand the offer, review the work, and request a staging quote confidently.
Portfolio galleryService pricingResponsive layoutLocal business
Visit the live website

Ways to Work Together

Choose a practical starting point based on the outcome you need.

Prices are in Canadian dollars. Final pricing depends on pages, content readiness, integrations, revisions, and technical requirements.

Website Launch

Starting at $650 CAD

A focused, responsive one-page website with business information, services, contact details, basic SEO, and launch support.

Best for new or very small businesses that need a professional online presence.

Website + Inquiry System

Starting at $1,400 CAD

A custom website with quote, intake, booking, or request forms connected to email, notifications, a database, or another business tool so inquiries are easier to act on.

Advanced integrations, ecommerce, and custom systems are quoted separately.

Phylia Care

Starting at $75 CAD/month

Routine updates, basic monitoring, minor content changes, and form checks. Larger changes and new features are quoted separately.

Optional, but recommended for businesses that want ongoing support.

Network, Wi-Fi, voice, CRM, automation, troubleshooting, and other IT work are quote-based. Additional pages, major design changes, integrations, ecommerce, custom features, and work requested after approval are quoted separately.

Frequently Asked Questions

What to expect before starting a project.

Clear answers about scope, timing, costs, and ongoing support.

What is included in a basic website?

A custom mobile-friendly site, agreed core pages, one standard contact form, essential SEO, testing, domain connection, launch support, and up to two revision rounds.

Why do prices say “starting at”?

The final price depends on the number of pages, content, design complexity, integrations, and revisions. You receive a clear scope and quote before work begins.

Are domain and hosting costs included?

Usually not. We can help register or connect the domain and recommend a suitable hosting setup. Third-party charges are explained before the project begins.

Can forms connect to email or a CRM?

Yes. Forms can send notifications, save structured information, feed a dashboard or CRM, and support approval-first follow-up workflows.

How long does a website take?

A focused project may be built within one to several weeks. Timing depends on content readiness, integrations, feedback, and how quickly approvals are provided.

Do I need monthly maintenance?

No. Maintenance is optional, but recommended if you want routine updates, monitoring, minor changes, and help when forms or integrations need attention.

Do you provide network, Wi-Fi, or voice services?

Yes. We can help with small-business network setup, Wi-Fi planning and troubleshooting, business phone and voice configuration, and provider coordination.

What other IT services are available?

Services can include domains, DNS, business email, Cloudflare, connectivity, business tools, integrations, troubleshooting, documentation, and related technical setup.

Tell Us What You Need

What would make your business look better, respond faster, or run more reliably?

Tell Joanna the problem or goal in your own words. You do not need to know the technical solution before getting in touch.